As consumers shifted to online shopping last year, a boom in e-commerce orders stressed the networks of UPS, FedEx and Amazon. The high demand has led to a shift in service on the part of logistics providers, and strategy revamp on part of shippers.
INCLUDED IN THIS TRENDLINE
- UPS and FedEx surcharges are here to stay. How do shippers negotiate prices?
- Mapping and charting the growth of regional parcel carriers
- FedEx readies for ‘peak on top of peak’ with 4 tech investments
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.Davide Savenije